We ship to most of European countries and currently offer following delivery options: Standard Shipping and Courier Delivery. Many of answers can be found here under each topic, however, if you need further information please don’t hesitate to contact us.
Below table presents two delivery methods available at our online store with provided estimations regarding delivery times and costs of shipment. Shipping costs are calculated automatically at the checkout page depending on both the weight of the package and destination. To find out more in depth information on International delivery times and costs please read carefully all of the delivery details below.
| Standard Shipping (AnPost)
|| starts at €4.99
|| 1 – 4 working days
| Courier Delivery (DHL, UPS, GLS, Parcel Motel, EU Couriers)
|| starts at €14.99
|| 4 – 10 working days
Product Delivery Information
Delivery Terms and Conditions
All our products are shipped with a reputable delivery companies within 2 to 10 working days after full payment is received and cleared into our account. Delivery usually takes around 2 to 5 working days. Our company is not liable for delays caused by the faults of third parties involved in the process of product delivery but we do our best to make sure all products are delivered on time. By placing an order at IPNutrition.com you are responsible for original shipping charges, all applicable custom import fees and the cost of return shipping back to Infinite Progress Nutrition. This also applies to any shipments that are refused by you at delivery.
Purchase Information and Shipping Costs
We issue receipt for each order. Shipping costs depend on the place of residence within European Union. Shipping costs will be credited and highlighted as a separate item on the pre-generated invoice screen.
Pick-Up by Customer
This is a delivery method which is available to our customers. We allow some of our customers to decide which delivery company they want to use to have their goods shipped with. You will receive a confirmation email when the order is ready for collection. Package with ordered products will be ready and waiting for its journey to your door for the next 5 working days from 8.00 am till 9.00 pm. During these hours your courier can collect package from our office in Northwood, Santry, Dublin 9.
DHL, UPS, GLS, Parcel Motel, EU Couriers
In 99% of cases this is a fully trackable courier service. You’ll receive up-to-date tracking information from the shipping company chosen at the time of placing your order. A signature is mostly required with this delivery option. If you are not at home when the courier tries to deliver your order you’ll be notified and then another attempt will be made to deliver the goods. Please follow the instructions from the shipping company to arrange new delivery. Keep an eye on the tracking information as all up to date information will be posted here.
Once your payment has cleared, you’ll receive an e-mail when your order has been processed (this may take up to 48 hours). You will receive a second confirmation e-mail once your order has shipped which may include your tracking number and a link to follow the journey of your package (if applicable).
It is the responsibility of the buyer to make that the address is entered correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we (Infinite Progress Nutrition) will NOT be held responsible for packages that are sent to the wrong address given by the buyer. If your order is already processing or has already shipped, we cannot change the address (in most of the cases) and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund (standard shipping rates apply).
Any import duties and taxes are charged once the parcel has reached the destination country and these charges must be paid by the recipient of the parcel. Unfortunately, we have no control over these charges as customs policies vary by country. If you have any questions related to customs charges you are advised to contact your local customs. By law, we must declare all items at their full price and cannot alter this amount to decrease international custom fees. If you refuse a shipment from Us, you are responsible for the original shipping charges, any import fees that are incurred on the package, and the cost of returning the package to Infinite Progress Nutrition. This amount will be deducted from your merchandise refund. In the instance, the return fee exceeds the amount of the merchandise plus shipping costs, the package will be abandoned and you will not be refunded.
Google FX Converter
All prices listed on our site are in EUR, and charged in EUR. The bank that has issued your card determines the exact exchange rate that you will pay, but in general it will match very closely with the going exchange rates. To get an estimate of approximately what the exchange rate currently is please use google converter service (link above).
Below is a list of countries where we ship our products to. If your country is not listed please contact us.